1. 30-Day Money-Back Guarantee

We want you to be completely thrilled with your purchase. If you are not satisfied with your order, you may return the eligible item within 30 days of delivery for a full refund or replacement.

2. Return Eligibility Criteria

• The item must be in its original packaging, unworn, unwashed, or unused.
• Tags, security labels, and accessories must remain intact.
• Certain vertical items such as perishable groceries, intimate apparel, or opened cosmetics cannot be returned due to hygiene and health standards.

3. How to Submit a Return or Refund Request

You can effortlessly initiate a return directly from your customer account dashboard:

1. Sign in and visit My Orders.
2. Click on the specific Order # you wish to return.
3. Click Request Return / Refund, select your request type (Return, Replacement, or Refund), and enter your reason.
4. Our support team will review and approve your return within 24–48 hours.

4. Refund Processing

Once your returned item is received and inspected by our warehouse inventory team, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically credited back to your original payment method (or store credit) within 3-5 business days.